NO RETURNS | NO REFUNDS | EXCHANGES ONLY
All sales are final. We do not accept returns or issue refunds under any circumstances.
1. The 3-Day Exchange Window
If you need to swap an item, the exchange process must be triggered within three (3) days from the date of delivery. Any request initiated after the 3-day limit cannot be accepted.
2. Conditions for Exchange
To be eligible for an exchange, items must be:
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Completely unused, unworn, unwashed, and in original condition.
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Accompanied by all original tags, labels, and packaging.
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Supported by a valid receipt or proof of purchase.
3. Valid Reasons
Exchanges are limited to:
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Size Issues: Swapping for a different size of the same product (subject to stock).
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Defects: Item arrived damaged or defective.
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Wrong Item: You received an item different from what you ordered.
4. How to Trigger Your Exchange
- Contact our support team within the 3-day window with your Order ID and a photograph of the item. Once verified, we will send you instructions to complete the product swap.
Note: Shipping costs for size adjustments are covered by the customer. We cover shipping only for defective or incorrect orders.